Frequently Asked Questions
Still got questions about our services? Check out our FAQ section to get the answers.
Our experts
How do you choose your experts and where do they come from?
How do you evaluate and train your experts?
How do your experts know what I need?
Is it possible to communicate with my expert directly?
Order process and payment
Can I buy an essay now?
How do I pay for my order?
Is it safe to purchase a paper from your website?
How can I check the status of my order?
Quality of our papers
Do you offer any guarantees?
Can you write my research paper quickly and without plagiarism?
What if I am not satisfied with my order?
Do you resell your papers?
Ask your question
How do you choose your experts and where do they come from?
All candidates looking to join our team must meet the following criteria:
- Have an advanced university degree (Master’s or PhD)
- Be proficient in English
- Provide evidence of writing and research experience
- Be able to work under tight deadlines
- Pass our entrance tests successfully
Our experts are spread out across several countries, since working as a freelance academic expert is a great opportunity for English-speaking expats all over the world. Regardless of where your expert lives, we guarantee that they have proved their ability to produce high-quality English-language papers.
How do you evaluate and train your experts?
We take special care to maintain the quality of our experts’ work. We use a sophisticated evaluation system that takes into account several performance indicators, such as customer feedback and number of revisions requested from each expert.
We have also developed a comprehensive training program to ensure that our experts’ research and writing skills stay sharp. We track the latest trends in the academic writing sphere—for instance, changes in citation format requirements—to keep our services up to date.
How do your experts know what I need?
Every customer is expected to submit sufficient instructions for their order. Once you submit your order, we immediately start looking for the expert most qualified to work on your assignment. That means that the person writing your paper has prior academic and/or professional experience in your field of study, as well as the theoretical and technical knowledge necessary to complete your assignment.
All of our experts also have extensive general knowledge about academic writing. They are aware of different formatting requirements, and they know what elements to include in different assignment types, be it a research paper, an essay, or a case study.
Is it possible to communicate with my expert directly?
Absolutely! You are free to log in to your account at any time. From your customer support panel, you can send a message directly to your expert or our support team, upload additional files and instructions, reply to messages from your expert, and check the status of your order.
Can I buy an essay now?
Definitely! Our services are available 24/7/365, so you can always place an order with us. If you would like to purchase a paper, please click the Order Now button in the upper right corner of this page. Simply follow the instructions in our order form, and make sure to provide as much information as possible.
How do I pay for my order?
We have several payment options at PapersASAP.com: we accept all major credit/debit cards (MasterCard, Visa, Discover, American Express, etc.) or you can use Wire or Bank Transfer.
Please note that if you place an order without paying for it, we will not be able to start working on your paper. To avoid any delays in product delivery, always make sure to submit your payment as soon as you place your order.
Is it safe to purchase a paper from your website?
Of course! We value your safety, and we take extensive measures to protect any and all information that you share with us when you place an order or make a payment. We use advanced encryption technologies to protect your data.
With PapersASAP.com, you can also be sure that all of your personal information remains confidential. We never disclose or otherwise share it with any third parties.
How can I check the status of my order?
In the upper right corner of this page, find the Sign In button. Log in to your account using the credentials (your email and password) you entered upon registration. You can use your account to track the status of your order and send a message or additional materials to your expert.
Do you offer any guarantees?
As our customer, you are protected under our Money-back Guarantee, No Plagiarism Guarantee, and Free Revision Guarantee. You are welcome to read their full descriptions on our Terms and Conditions page.
In practice, our guarantees mean that you are entitled to the following features when using our services:
- High-quality writing free of any mistakes
- A thoroughly researched paper with references to all sources used during the writing process, cited in accordance with the requirements of the specified format
- A free bibliography, outline, and title page
- 100% original work
- Order delivery strictly by the requested deadline
- Unlimited revisions within 2 weeks of product delivery—absolutely free of charge
- The ability to track your order and communicate directly with your expert
- Confidentiality and security
- Responsive customer support
Can you write my research paper quickly and without plagiarism?
Absolutely! None of our papers contain plagiarism. We have developed an advanced plagiarism scanner that uses the same mechanism as Turnitin and other commercial detectors used by universities around the world.
What if I am not satisfied with my order?
Mistakes and misunderstandings may unfortunately happen, but as a customer of PapersASAP.com, you are protected by our Free Revision Guarantee. If you receive your order and are not completely satisfied with it, you have 2 weeks to request as many revisions as necessary to address your concerns.
Do you resell your papers?
Never! We are not an essay bank—we are a custom writing company, meaning that every paper we create is unique and tailored specifically to the instructions provided by our customers. We will never publish your paper or otherwise make it available online or offline.
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